Returns and Exchange
Eligibility for Exchange:
- Exchanges are only applicable if the wrong item, size, or color is delivered, or if the product arrives damaged.
- The product must be unused, unworn, and returned in its original packaging with all tags intact.
- An unboxing video is required to process any claim for a damaged or incorrect product.
No Returns:
- We do not offer exchanges or refunds for change of mind.
Exchange Process:
- Contact us via Call or WhatsApp at +923376212331 within 5 business days of receiving your order.
- Share your order details along with an unboxing video as proof of the issue.
- Once verified, we will arrange an exchange.
Damaged Products:
- If your item arrives damaged, you must provide an unboxing video within 5 business days to be eligible for an exchange or refund.
Non-Exchangeable Items:
- Products that have been used, altered, or damaged due to customer mishandling.
- Sale items are not eligible for exchange.